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GETTING STARTED

Creating an account is simple. Click "Get started" on the homepage, enter your email address, set a strong password, and follow the verification steps. Once verified, you can immediately top up your wallet and start purchasing digital assets.

Your wallet is your account balance that you use to purchase services. Simply top it up with your preferred payment method, and the funds are instantly available. Each purchase deducts from your wallet balance, and you can view your transaction history anytime.

The minimum top-up amount is ₦1,000. There's no maximum limit, so you can add as much as you need to your wallet. Larger top-ups are processed instantly.

No, wallet funds can only be used for purchases on VerifyStackAcct. Once deposited, they are non-refundable unless there was an error or technical issue. However, you can use your balance for any of our available services.

SOCIAL MEDIA ACCOUNTS (LOGS)

Yes, all accounts are thoroughly verified and tested before delivery. We ensure they meet quality standards and are free from restrictions. However, we recommend changing passwords immediately upon receipt for your security.

Most orders are delivered within seconds after purchase. In rare cases, delivery may take up to 5 minutes. If your order hasn't arrived after 10 minutes, please contact support immediately.

We offer a guarantee period during which if an account becomes inactive or restricted, you can request a replacement at no additional cost. Please contact our support team with proof, and we'll assist you immediately.

Yes, we provide screenshots and details of accounts so you can preview them before purchase. This helps you make an informed decision based on follower count, engagement rate, and content type.

WORKING TOOLS

Working tools are digital resources and services that help with various online tasks. These include API access, automation tools, verification services, and other utilities designed to streamline your workflow.

After purchase, you'll receive instant access via your dashboard. You can download files, get API credentials, or access the tool directly through your account depending on the product type.

Bundles are curated packages of multiple tools sold together at a discounted rate. They're perfect if you need multiple services and want to save money compared to individual purchases.

SMS NUMBERS

Our SMS numbers support verification on major platforms including social media, messaging apps, email services, and financial platforms. Check the product details to see which platforms are supported for each number.

OTPs are typically received within seconds to 2 minutes of requesting verification. If you don't receive an OTP within this timeframe, you can request a refund and try with a different number.

We offer SMS numbers from multiple countries including Nigeria, Ghana, Kenya, UK, USA, and more. The available countries are displayed in your dashboard, and new countries are added regularly.

PAYMENTS & REFUNDS

We accept various payment methods including bank transfers, debit cards, mobile wallets, and cryptocurrency. Check the wallet top-up section for all currently available payment options.

Refunds are available if a product fails to meet quality standards or wasn't delivered. Please contact our support team within 24 hours with evidence, and we'll process your refund within 48 hours.

No, we do not store your full payment information. All transactions are processed securely through trusted payment gateways. Only transaction records are kept for your account history.

ACCOUNT & SUPPORT

You can reach our support team via WhatsApp, Telegram, email, or by visiting our support page. We're available 24/7 and typically respond within 1 hour during business hours.

Yes, you can set a custom password in your account settings even if you initially signed up with Google. This allows you to log in with either method. Go to Settings > Security to set your password.

You'll receive email notifications for all orders, deliveries, and account activities. You can customize notification preferences in your settings to receive SMS or push notifications as well.

Still have questions?

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